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Unlike other private owned remittance companies, we operate in a professional banking environment. Our associates are well versed in all aspects of financial trading, Anti Money Laundering policies, and customer service.
We pride ourselves on our proven track record for effectively capturing a majority of the European OFW remittance market and we are continuously working to improve our services.
Our management is dedicated to ensure that all our business requirements are met within allotted restraints and time schedules. |
| WORLD CLASS REMITTANCE SERVICE FOR THE WORLD CLASS FILIPINO |
It is CBN Grupo’s vision to elevate Filipino-owned businesses and make it at par with local businesses in Europe. From choosing prime office locations, hiring highly qualified personnel, to all the other facets of its business operations, CBN Grupo ensures that a high level of international standard is met.
Through CBN Grupo’s first class service and well-trained staff, it has a significant market presence in the countries it operates. All CBN offices are fully regulated by respective authorities in the countries where it operates. Each office has its own Anti- Money Laundering procedures in place accordance with the law and regulations in the country where it operates and management ensures that the Anti Money Laundering procedures being imposed in all its branches exceed the minimum standards. |
| REGISTERED OFFICE |
CBN GRUPO INTERNATIONAL HOLDINGS B.V. is a holding group of european companies newly Registered in Maastricht, The Netherlands last February 2009 under registration number 14096198. CBN Grupo is currently comprised of four companies namely CBN London Ltd., CBN Ireland Remittance Centre, Ltd., CBN Remittance Centre S.A. and CBN Greece S.A..
Aside from the branches mentioned in the chart below, CBN Grupo is also currently undertaking preparations to expand its operation in other parts of Europe where it sees substantial business growth in the future. It is exploring to set up offices in Austria, Norway, and France |
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Being in the remittance business, the Company recognizes the great risk of clients using its services for money laundering purposes, therefore its main objective is to implement strict internal anti-money laundering procedures and employ a very strong ‘Know Your Customer’ policy to protect its business from money laundering clients and to ensure best practice. This is implemented through the following procedures and guidelines:
First time clients must first register with the Company by filling up the Customer Information Sheet and submit at least one (1) of the following forms of identification: |
Registration of New Clients
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National ID card |
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Valid Driver’s License |
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Valid Passport |
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Work Permit |
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Tax I.D. |
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The client must also present at least one (1) of the following proofs of address:
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Bank Statement |
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Utility Bills (i.e.: gas/electricity/water/council tax/telephone (except mobile phone bills) |
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Credit Card Statement |
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Only original or certified photocopies of documents are accepted. Certification may be carried out by a lawyer, banker, accountant, medical doctor, minister of religion, postmaster, teacher, or embassy official. The certifier must sign and date the photocopy and record their name, business address, contact number, and personal qualification. They must note “Certified photocopy of the Original” or a similar authentication in their preferred wording, on each of the photocopied documents. |
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| With each transaction recorded and monitored, the maximum lodgement a client can make within one calendar month is £2,000 or €3,000.00. If the client wishes to lodge an amount in excess of that, either in one transaction or in several lodgements during this period, The CBN Remittance System will automatically show a warning in the screen informing the teller that the client has already exceeded the monthly limit. The teller will then check the client’s remittance activity thru the Sender Transaction History function of the system and inquire about the source and purpose of the remittance. The Company reserves the right to refuse the transaction should the client fail to produce satisfactory documentary evidence of the source of funds to be remitted. |
| Acceptable proof that shows source of funds includes: |
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Up-to-date bank account statement, dated no longer than 3 months Loan agreement from financial institution or credit provider A recent pay-slip showing an amount greater than the total amount to be remitted Property Deed of Sale
Once this criterion has been met and the Accounts Administrator and/or Compliance Officer agree that the proof is acceptable, the transaction can then be processed.
The transaction is recorded into the CBN Remittance Computer System which only allows designated employees, directors, managers and compliance officers to access the system and examine customer records. This also allows the same individuals to follow a line of investigation, if they feel there are discrepancies within client transactions. |
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In its goal to be ahead in this global competition of money remittance businesses, CBN Grupo makes use of the latest technology and continually finds innovative ways to send the hard-earned money of their clients back home at the highest exchange rate and shortest possible time. To date, CBN Grupo offers the following remittance services: |
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CBN Grupo pioneered Smart Money in Europe - It is the fastest and most economical way to send money to the Philippines. Money can be sent and withdrawn within 5 minutes using the Smart Money card at any Express-net or Mega-link Member ATM in the Philippines. Smart Money could also be used as a debit card and is accepted in more than 20 million MasterCard establishments worldwide. |
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CBN Grupo delivers the client’s money straight at their beneficiary's doorstep within 24 hours in Metro Manila and within 48 hours in the provincial areas.
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| Within 24 hours, CBN Grupo can deposit money directly to an account with any major bank in the Philippines. |
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Powered by BDO, the CBN Cash Card is a fully-secured, prepaid and reloadable card that caters for the OFWs and their beneficiaries. It works as a debit card and an ATM card where cash card holders can withdraw their money anytime at BDO, Expressnet and Megalink ATMs in the Philippines. The Cash Card has a co-branding feature with CBN logo on the face of the card. The advertising mileage is a plus for CBN as it strengthens its association with one of the biggest banks in the Philippines. |
A card with multiple functionalities helps CBN to stay ahead of its competitors:
- Funds are made available 24/7 since reloading is done real-time. This allows remittances to be claimed any time of the day regardless of contrasting time zones.
- An ATM card where beneficiaries can make withdrawals at any BDO ATM, Expressnet and Megalink ATM machines all over the Philippines.
- A debit card which can be used to purchase goods at more than 8,000 accredited merchants like the SM Department Stores, its affiliate stores, and more.
In addition, cardholders of the CBN Cash Card also enjoy various benefits offered by the bank and SM through its regular Cash Card promotions. |
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Through its strategic partnership with Banco De Oro (BDO), CBN Grupo is able to provide beyond the traditional remittance services. Thru BDO, it offers a wide array of services conveniently available to Overseas Filipino Workers and their beneficiaries including the following:
-PICK UP ANY WHERE
Whereas other banks can only provide remittance payouts limited to their banking hours and days, BDO’s cash pickup anywhere service gives beneficiaries the convenience of claiming their remittance on their desired location and time.
BDO Branches
The distribution channels transcend the normal banking hours as majority of BDO branches are open until 6pm and branches inside the SM malls are also open on weekends until 7:00 pm. (SM malls are very large shopping malls with very high customer numbers). With over 600 branches nationwide, this channel truly addresses CBN’s need to provide convenience to its clients.
SM Forex Counters in SM Department Stores and SM Hypermarkets
Appropriate to the ever changing lifestyle of the client’s families in the Philippines, BDO has chosen the SM malls for servicing remittances through its SM Forex counters. BDO is the only bank which has access to the SM Department Stores, the biggest retail chain in the Philippines, giving beneficiaries of the Overseas Filipino Workers the ultimate convenience. This makes it a one-stop shop destination where money is available 7 days a week up to 8:00 pm in 30 SM Supermalls and 11 Hypermarkets.
Rural Bank Partners
For families in the remote areas of the country, only BDO has partnered with several rural banks where beneficiaries can claim the remittance in the most expedient manner. With more than 180 rural bank branches all over the Philippines, this has created a new dimension of convenience in claiming remittances.
The following is the current number of BDO Remit Pick up Centers as of March 2008:
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BDO Branches 458
EPCI Branches 156
BDO onsite 18
SM Forex Counters 42
Rural Banks 182
MLHuillier (ML Kwarta Padala) 978
Total 1,834
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Toni Rose M. Armas, BDO Remittance
Banco De Oro Unibank, Inc. and CBN Grupo, the Bank’s biggest remittance partner in Europe recently celebrated their 5th year of strategic partnership.
Both known as leader in the remittance industry, BDO and CBN’s strategic alliance since 2004 has allowed both companies to expand its presence in Europe, serving more Filipinos in the region. BDO’s wide and unique variety of distribution channels in the Philippines strengthens CBN’s commitment to deliver exceptional value to its customers. With BDO’s over 3,000 Cash Pick up locations in the Philippines, the Bank guarantees secure, reliable and convenient remittance service to Filipinos wherever they may be. Meanwhile, CBN’s wide presence in Europe contributes to BDO’s efforts to capture the Filipino remittance market in the region. To be able to serve more customers, CBN opened a new office in Madrid, Spain last March.
Fueled by joint in marketing efforts and shared principles of providing the best service to their customers, the partnership grew, resulting to significant increase in the number of transactions and volume year after year. This year, around 65 percent of remittance sent through CBN offices abroad are BDO remittance transactions. |
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CBN Grupo, BDO's biggest remittance partner in Europe, recently opened a new branch in Athens, Greece. The newly opened branch is located along kifissias Avenue in the large, central distric of Ambelokipi. This is CBN's 2nd branch in Athens, next to its first office located along Omirou Street near the Athens Catholic Cathedral
CBN's Ambelokipi branch is the remittance company's 7th among its network of European offices. CBN has two offices in United Kingdom, one in London and another branch in Belfast, Northern Island, one in Dublin, Ireland and two offices in Spain located in Barcelona and Madrid. |
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CBN London has been granted authorisation to carry on payment services activities from 24th November 2009 under the Payment Services Regulations 2009 (PSR's)
Our Customer can check the details of CBN London Ltd's Authorisation on the PSD Register, which can be found at http://www.fsa..gov.uk/register/home.do
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We are opening a new CBN office in Athens This office is located at the 52 Kifissias Avenue Ambelokipi Athens Greece 115 23. |
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| Promotional Charges from CBN GREECE S.A. - ATHENS from November 2009 - March 2010. |
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EURO AMT |
FEE |
BDO / SMART CARD
5 mins. |
1-3000 € |
5 € |
BDO ACCOUNTS / PICK-UP
Next day 8:00 am Manila time even on weekends |
1-3000 € |
5 € |
| CREDIT TO OTHER BANK |
1 -1500 €
1,501 - 3000 € |
7 €
10 € |
| DOOR TO DOOR |
1 -1500 €
1,501 - 3000 € |
7 €
10 € |
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Good news! CBN London Ltd is now accepting debit & credit card payment of remittances over the phone! Subject to pre-registration |
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